Disciplinary Procedure Transcription

Recording the disciplinary session

Record the disciplinary enquiry using the best possible digital recording device to ensure a quality of audio that allows for fluid and accurate transcription. The suggestions listed below will assist in achieving an optimal result.

Set the recording device to record in an uncompressed file format such as the “.wav” (Windows) or “.aiff” (Mac).

Environmental noise – such as that of air-conditioners, fans, radios, TVs, passing vehicle and people traffic, white noise and paper shuffling – can impact on the audibility of voice input. Where possible, switch off devices and equipment that are a potential source of background noise that could impact on the quality of the recording.

Place mobile phones as far as possible from the recording device to exclude or minimise interference.

Where microphones are utilised, position the microphone and arrange seating positions of participants to ensure that the most important input is captured clearly.

For the purposes of accurate voice-name attribution, participants should return to the same seating arrangement after breaks.

The chairperson should remind participants to increase voice projection in noisy environments and request each participant to introduce themselves and state their role in the proceeding.


Send audio files to Etranscript

Once your recordings are complete, send your audio files to Etranscript for transcription. This can be done using one of the following methods:

Email – file sizes smaller than 20Mb can be emailed to Etranscript.

A Dropbox file request can be sent to you to facilitate the convenient and secure upload of your files.

FTP – provide details for Etranscript to access your FTP facility to download your files.


Transcription of your audio files

Using Express Scribe player software, your audio files will be transcribed to a Microsoft Word document that is specifically formatted for disciplinary procedures.

For more information about anticipated turnaround times, please navigate to Etranscript’s Turnaround Time page.


Completed transcript is sent to you

The typed document is then checked – this involves replaying the audio and checking for errors. Once the checking process is complete, the typed document will be emailed to you or transferred to you using Dropbox encrypted file transfer. The final checking and verification of the transcript is then performed by yourself, the client. Arrangements can be made for a verified transcript for CCMA and Labour Court Processes.

Transcribing with hand on keyboard